Privacy Policy

At TruePipeline™, we recognize the importance of protecting your personal information and respecting your privacy.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, interact with our services, or communicate with our team.

By using our website, you acknowledge the data practices described in this policy.

1. Who We Are

TruePipeline™ provides customer relationship management (CRM), business automation, lead management, and digital communication solutions designed to help businesses streamline operations and improve customer engagement.

Our official website is https://truepipeline.ai.

This Privacy Policy applies to information collected through our website and related interactions with TruePipeline™. Additional terms or privacy notices may apply to specific services, integrations, or client environments.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Personal Information

• Name and contact information, including email address and phone number.

• Company name and business-related information.

• Information submitted through contact forms, demo requests, or appointment scheduling.

• Messages, inquiries, and other information you voluntarily provide.

Technical and Usage Information

• IP address and approximate location derived from it.

• Browser type, device information, and operating system.

• Website navigation, referring pages, and interaction data.

• Cookies and similar tracking technologies.

Communication and Service Information

When applicable, interactions with our CRM, automated communication systems, or integrated services may involve processing contact records, messages, appointment details, conversation history, and other information necessary to deliver the requested functionality.

The categories of information processed depend on the services and integrations being used.

3. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and provide customer support.

• Schedule consultations, demonstrations, and appointments.

• Deliver, maintain, and improve our products and services.

• Facilitate customer relationship management and business communications.

• Analyze website performance and improve the user experience.

• Send relevant service updates or marketing communications where permitted by applicable law.

• Protect our systems, prevent fraud, and maintain website security.

• Fulfill applicable legal and regulatory obligations.

We aim to process personal information only for legitimate, clearly defined business purposes and in accordance with applicable privacy requirements.

4. Comments

When commenting features are available, visitors who leave comments may provide information through the comment form.

We may also collect the visitor’s IP address and browser user-agent information to support spam detection and website security.

An anonymized identifier generated from an email address may be shared with Gravatar to determine whether the visitor uses that service.

You can review Gravatar’s privacy information at https://automattic.com/privacy/.

If comments are approved and published, associated profile information may become publicly visible.

5. Media Uploads

If you upload images or other media files to our website, we recommend removing embedded location information, including EXIF GPS metadata.

Publicly accessible images may allow other visitors to download and extract embedded metadata.

Users should avoid uploading sensitive or confidential information unless specifically required for an authorized service.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support functionality, remember preferences, analyze performance, and improve the browsing experience.

Essential Cookies

These cookies help maintain website functionality, security, authentication, and session management.

Preference Cookies

These cookies may remember settings and preferences to provide a more convenient browsing experience.

Analytics and Performance Cookies

Where enabled, these technologies help us understand visitor interactions, identify technical issues, and evaluate website performance.

Marketing Cookies

Where applicable, advertising and marketing technologies may be used to understand campaign effectiveness and deliver relevant communications, subject to applicable consent requirements.

Certain WordPress features may also generate cookies for logged-in users, comment preferences, and website administration.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if essential cookies are disabled.

7. Embedded Content From Other Websites

Our website may include embedded content such as videos, images, interactive tools, or external resources.

Embedded content behaves similarly to visiting the originating website directly.

Third-party providers may collect information, use cookies, or monitor interactions with their embedded content according to their own privacy policies.

We encourage users to review the privacy practices of third-party websites before interacting with external content.

8. Third-Party Services and Data Sharing

TruePipeline™ may work with trusted technology providers to support website hosting, CRM functionality, communication tools, scheduling, analytics, security, and other business operations.

Depending on the services used, personal information may be processed by providers involved in delivering these functions, including authorized integrations with TRUEDY™.

Information may also be disclosed when necessary to comply with legal obligations, protect legitimate rights, or respond to lawful requests.

Third-party providers operate under their applicable contractual terms and privacy obligations.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain operational records, or meet applicable legal requirements.

Retention periods may vary depending on the type of information, the nature of the service, contractual arrangements, and regulatory obligations.

Where website comments or registered user accounts are enabled, associated information may remain stored until it is removed in accordance with applicable retention practices.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or securely manage it.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information held about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of personal information, subject to applicable exceptions.

• Request information about how your personal data is processed.

• Withdraw consent where consent is the legal basis for processing.

• Object to or restrict certain processing activities where applicable.

• Request a copy of your personal information in an available, portable format where legally required.

Certain information may need to be retained for legitimate administrative, security, contractual, or legal purposes.

Requests concerning personal information controlled by a business using the TruePipeline™ platform may need to be directed to that business.

11. Data Security

We recognize the importance of safeguarding personal information.

Appropriate technical and organizational measures are used to help protect information against unauthorized access, accidental loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage users to follow appropriate security practices when interacting with online platforms.

12. International Data Processing

Depending on the services and technology providers involved, personal information may be processed or stored in countries other than the country in which it was originally collected.

Where applicable, cross-border processing should be supported by appropriate safeguards and conducted in accordance with relevant data protection requirements.

13. External Links

Our website may contain links to third-party websites, applications, or external services.

TruePipeline™ does not control the privacy practices or content of independently operated third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, operational practices, or applicable legal requirements.

When updates are made, the revised version will be published on this page with an updated revision date.

We encourage visitors to review this policy periodically.

15. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact the TruePipeline™ team through our official website.

Website: https://truepipeline.ai

Privacy Contact Email: [Insert official privacy contact email]

We are committed to addressing privacy-related inquiries appropriately and in accordance with applicable requirements.